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Rule Based Notifications (Mobile App)

Updated

Notifications that a rule has been triggered can be sent via email or pushed to the Care Portal and Mobile App.

To Enable Notifications

  • Login to the Mobile App.
Enable Rule Notification Types  
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  1. On the Home screen, tap anywhere in the highlighted area to edit the profile of the logged in user.
  2. Tap on the settings button.
  3. There are toggles to enable and disable notifications.
    • Enabling Desktop will send the notification to the desktop of the computer that the logged in user is using.
    • Enabling Mobile will send the notification to the mobile device that the logged in user is using.
    • Enabling Email will send the notification to the email address of the logged in user.
  4. When you have enabled all of the notification types that you want to, click on Update.
  5. If there is missing general information missing for the logged in user, you will get a popup asking if you want to fill out the missing information. Tap on Maybe Later.
  6. When the notification types have been updated, you will see a success banner at the top of the screen.
   
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Enable Rules to Notify  
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  1. On the Home screen, tap on Accounts.
  2. Tap on the account you want to enable rule notifications on.
  3. Tap on Dashboard to view the selected account dashboard.
  4. Tap on Rules to view the selected account rules.
  5. Tap on the Notify toggle to enable the notifications for this rule.
  6. When Notify has been enables, a banner message will be displayed.

Notifications have now been enabled. Notifications might not be instantaneous, it depends on how often the device in the rule reports information to the HomeSight Cloud. For instance, the EM200 Environmental Sensor reports to the HomeSight Cloud every 15 minutes.

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