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Content Activity (Care Portal)

Updated

You can see the Channels content that the Wellness Hub user has been watching.

To view the Content Activity:

  • Login to the Care Portal
  • Select the Account that you would like the Content Activity for.

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  • On the left side navigation menu, click on Content Activity.

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  • The Content Activity screen will be shown. This is where you can see the Channel and the content that has been watched from that Channel.

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  • Across the top you can see high-level statistics on the content that has been viewed

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Total Watch Time. The total time of all the content that has been watched.

Sessions. How many individual video have been watched.

Completion Rate. How many video has been watched fully.

Favorite Channel. The favorite channel of the Wellness Hub user.

  • A scrollable history list of all the Channels that have been viewed and the video from those Channels that have been watched.

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Shown in this list is:

  • The date and time the Channel was viewed.
  • The duration of time that the video content was watched.
  • Whether the video content was watched all the way to then end.

 

  • Click on Chart to see a visual representation of the Channels viewed and contact that was watched.

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  • You can see a months view of the video contact that was watched and the time it was watched.

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  • You can export all of the Content Activity information to a PDF. To do this, click on Export PDF.

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  • The exported PDF will look similar to this:

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