A Staff member or a Non-staff contact can create a reminder for the client and their associated contacts in the Web Portal.
To create a new reminder:
- In the left-hand menu, click the Accounts tab and locate the desired account.
- Select the client by clicking their account card from the list.
- On the Schedule screen, click the + Add button and click the Add Reminder option.
- On the Create reminder screen, select the contact(s) in the Participants section.
- Enter the following details in the Reminder details section:
- Name*
Repeats*
For Daily occurrence, click on a day. For Customize occurrence, click on multiple days.
- Date*
- Start time* and End Time*
- Description
Click the Create button.