A Staff admin, Staff member with Manage permissions assigned to the client, or a Non-staff contact with manager permissions can remove contacts from the client's Contact list using the Web Portal.
Remove accounts from the Contact List:
In the left-hand menu, click the Accounts tab and locate the desired account.
Select the client by clicking their account card from the list.
Click the Contacts menu.
Locate the contact from the list and click the X icon.
Click the Yes button on the confirmation prompt to permanently delete the account.
Contact removed message will appear at the top of the screen when a contact is removed from the list.