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Edit Signed-in User Profile

Updated

A signed-in user can edit their profile in the mobile app.

To edit the signed-in user profile:

  • Log into the Mobile App.
  • Tap on the user information area at the top of the screen.

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  • The Edit Profile screen is displayed.

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Change profile picture  
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  1. Tap on the profile picture.
  2. Tap on add photo.
  3. Tap on the app that you use to manage your photos and pictures.
  4. Tap on the photo you want to use as the profile picture.
  5. A full size version of the photo you have selected is displayed. If you are happy with this photo, tap on the tick in the top right of the screen. To select a different photo, tap on the left arrow to go back to the photo gallery app.
  6. The new profile picture will be displayed.
  7. Tap on Update to save the new profile picture or continue to update other profile information.
Change the Country/Language  
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  1. Tap on language.
  2. The current language is highlighted in blue. Tap on a different language to select it.
  3. The new language is shown.
  4. Scroll down and tap on Time zone. It is mandatory to update this if you change Country.
  5. Tap on the Time zone you are in. Only time sones that applicable to your chosen country are displayed.
  6. The new time zone will be displayed.
  7. Tap on Update to save the new time zone or continue to update other profile information.
Change the time zone  
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  1. Scroll down and tap on Time zone.
  2. The list of time zones available for your selected Country/Language is displayed. The current time zone is highlighted in blue. Tap on the new time zone.
  3. The new time zone will be displayed.
  4. Tap on Update to save the new time zone or continue to update other profile information.
Change measurement unit  
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  1. Tap on Measurement unit.
  2. The current measurement unit is highlighted in blue. Choose Metric or Imperial measurement units.
  3. The new measurement unit will be displayed.
  4. Tap on Update to save the new measurement unit or continue to update other profile information.
  • Other details that can be changed:
    • Given Name
    • Surname
    • Time format: 12 hour or 24 hour time format
    • Role
  • Email address cannot be changed
  • Once all the details have been updated, tap on Update to save everything.

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Change password  
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  1. Tap on Change Password.
  2. Type your new password into the New Password and Confirm Password textboxes.
  3. If the new password entered into New Password and Confirm password do not match, the update button will not be active. You can click on the eye symbols to check the password you have entered and then amend so they match.
  4. When the password in New Password and Confirm Password match, the update button becomes active. Tap on this to update your password.
  5. When the password has been updated you will be returned to the profile screen and a banner at the top states: Password has been changed successfully