New Features

Account Dashboard

An exciting new landing page for the 'client' Account that brings together: Alerts, Schedule, Recent Activity and Task Compliance summary all in one place.

• 'Dashboard' is a new entry in the menu sidebar
• Accessible only by Care/Manage users (both Staff and Family / non-staff)
  • Social role will not see this menu option
• The Account Dashboard is refreshed automatically as status changes
• Alerts:
  • Prioritized at top.  The most recent 3 alerts are shown and additional alerts can be viewed by clicking on "Show more alerts" or the "Alerts" tab to view the alert history
  • Alerts are not cleared / managed in this release - Alerts from the past 48 hrs will be displayed on the dashboard and all others are in the alert history
• Schedule:
  • Local time/date (time of day) and local weather for the client
  • The current / next 3 events from Now, Later Today and Tomorrow
    • The same events displayed on the Wellness Hub on TV (to align with the client)
• Recent Activity:
  • Most recent motion, call, biometric health readings, smart home activity and engagement updates with trend vs. prior week daily average (note: no trends are displayed for biometrics at this time).
• Task Compliance:
  • Month calendar view with summary compliance trend

Rules and Alerts

• Alerts are based on manually enabled Rules (care / manage role only) to drive awareness of conditions for client follow-up

  • Rules can be created/managed by both Staff and Family members (non-staff) in this release, but only for Care/Manage.  Social role will not see the dashboard and will not see or manage rules/alerts.

     

• There are 3 categories of Rules and conditions:
  • Motion
  • Smart Home
  • Biometrics
    • Biometric rules are disabled by default for all providers.
      • Currently in the USA only, upon support request biometric rules can be enabled
         
• For an account with a Hub only (no sensors, etc.):
  • Motion (based on Hub – 1 room coverage)
    Ex: Caregiver wants an alert indicated if motion detected overnight.
    • Add a rule with “motion detected” everyday from 12am midnight to 5am"
      
• For an account with a Hub + 1 Environmental Sensor
  • Adds Motion in 1 other room + indoor temperature, humidity, ambient light
  • Motion (based on Hub + sensor) 2 roomcoverage)
    • Same motion rule as prior example but can now include both locations / devices
  • Indoor temperature
    • Ex: Indicate alert if temp exceeds 80 F (or is less than 65 F, etc.)
  • Indoor humidity
    • Ex: Alert if value is < 25% or > 60% humidity
  • Ambient light
    • Ex: Alert if > 10 lux (brightness value) from 12am to 5amovernight indicating likely a lamp was turned on

  • 

    

  • For an account with additional Smart Home sensors:
    • Examples:
      • Chair / Bed occupancy: set a rule for when a chair is “occupied” or “vacant” in a specific time period (ex: occupied in overnight hours when it should be vacant)
      • Door / Window contact sensor: set a rule if door is opened anytime; set a rule if window remains open overnight
      • Smart plug: set a rule if a device is used (active) when it should not be (anytime for safety; only used by caregivers or in overnight hours)
      • Toilet flush:
        Set a rule if a flush occurs in overnight hours
         
  • For an account with Biometric devices
    • Adds ability for caregiver to manually set a value for health readings to help awareness
    • Examples:
      • Indicate if weight is above / below a value
      • Indicate if BP is above / below a value
      • Similar for Glucometer, Body thermometer and Pulse Ox
         
    • HomeSight Intended Use Statement
      HomeSight is a connected health data hub designed to support family care coordination, caregiver awareness, and Remote Patient Monitoring workflows for individuals. It aggregates readings from FDA-cleared Bluetooth-enabled health peripherals and presents this data on a HIPAA-compliant caregiver portal to support care team and family connectivity. HomeSight does not diagnose, interpret, treat, or monitor any medical condition. Threshold notifications are informational and reflect user-configured personal reference ranges only. HomeSight is intended for general wellness and family care coordination, and is unrelated to the diagnosis, cure, mitigation, prevention, or treatment of any disease or condition.
      
       

Updates

Account List (accounts needing attention)

• The account list now refreshed automatically as new accounts are created and status changes.
• A new grouping at top "Accounts needing attention" will automatically appear and include any accounts that have a triggered Alert (reminder that alerts in this release are all manually created via the new Rules capability).
  • Accounts needing attention are highlighted with purple bar and purple alert category: Motion, Smart Home and optionally Biometric (if enabled for the Provider).
  • Please note in the image below it shows the additional "patient demographics" (gender and date of birth) that are optional and enabled as required/requested per region/country for patient identification compliance.

New Account default settings

• All new accounts will have the following defaults updated:
  • Auto switch ON
  • Auto TV wakeup ON
    • Feedback is that these are typically turned on or preferred for smoothest installation and client experience
  • Voice announcements ON
  • These settings can always be changed in the account "edit profile" menu
  • Existing accounts will NOT have their settings changed due to this update.
     
• Post call screen disabled for ALL accounts.
  • This was previously typically set to 15 seconds but feedback indicated it can cause confusion with an extra dismiss action required before returning to TV, etc. Note that  it is not a setting that can be changed from the "edit profile" button.

90 day history

• Updated the history to 90 days (previously 30) for Call Activity, Biometrics and Smart Home

Welcome email updates

• The updated welcome email that is sent when invited to a provider/account as Staff or Family member now supports easier registration on mobile.
  • View the email on a mobile device and click on the registration link "Setup your account"
  • If the Mobile app is not installed a prompt to download the app is presented.  After installing the app, click on the link again and the sign-in page will be presented directly.  Following this method bypasses the need to enter the "provider ID" code first.

General updates

• Calls and reminders now support a 1 hr before notification when creating/editing

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  • Call activity (history) now shows scheduled calls