Notifications that a rule has been triggered can be sent via email or pushed to the Care Portal and Mobile App.
To Enable Notifications
- Login to the Care Portal.
- Click on the settings icon at the bottom left of the screen to edit the profile of the logged in user.
- Click on Settings.
- There are toggles to enable and disable notifications.
- Enabling Desktop will send the notification to the desktop of the computer that the logged in user is using.
- Enabling Mobile will send the notification to the mobile device that the logged in user is using.
- Enabling Email will send the notification to the email address of the logged in user.
- Click on the toggle for the notification type that you want to enable or disable.
- A popup will be displayed asking if you are sure if you want to enable the notification. Click on Accept.
- When you have enabled all of the notification types that you want to, click on Update.
- If there is missing general information missing for the logged in user, you will get a popup asking if you want to fill out the missing information. Click on Maybe Later.
- You will need to enable notification for each rule you want notifications for. Navigate to the Account that you want to set notifications for and then click on Rules. Click on the Notify toggle to enable notifications for this Rule.
- Notifications have now been enabled. Notifications might not be instantaneous, it depends on how often the device in the rule reports information to the HomeSight Cloud. For instance, the EM200 Environmental Sensor reports to the HomeSight Cloud every 15 minutes.