When Auto Switch is enabled, the CEC-enabled TV will automatically change to the HDMI input connected to the Wellness Hub whenever there’s an incoming call or notification. This setting can only be modified via the Web Portal by a Staff member with Manage permissions or a Non-staff contact with manager permissions.
To use Auto Switch, Consumer Electronics Control (CEC) must be enabled on your TV. For step-by-step instructions, see the FAQ: How do I enable CEC?
Enable Auto Switch on the Web Portal
- In the left-hand menu, click the Accounts tab and locate the desired account.
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Select the client by clicking their account card from the list.
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At the top of the screen, click Edit Profile under the client’s name to open the profile editor.
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Click the Settings tab.
- Find the Auto Switch setting in the middle of the screen.
- Toggle the switch to turn on the Auto Switch feature.
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Click the Update button to save changes.