When Auto Switch is enabled, the CEC-enabled TV will:
- Power on the TV if it is off
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Automatically change to the HDMI input connected to the Wellness Hub whenever there’s an incoming call or notification.
This setting can only be modified via the Web Portal by a Staff member with Manage permissions or a Non-staff contact with manager permissions. To use Auto Switch, Consumer Electronics Control (CEC) must be enabled on your TV. For step-by-step instructions, see the FAQ: How do I enable CEC?
Enable Auto Switch on the Web Portal
- In the left-hand menu, click the Accounts tab and locate the desired account.
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Select the client by clicking their account card from the list.
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At the top of the screen, click Edit Profile under the client’s name to open the profile editor.
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Click the Settings tab.
- Find the Auto Switch setting in the middle of the screen.
- Toggle the switch to turn on the Auto Switch feature.
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Click the Update button to save changes.